Crosslink International Inc.

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Our Quality Practices

Quality Policy
Crosslink International, Inc. is dedicated to being the leader in providing quality products and services which meet or exceed our customer's expectations.

Quality is the objective and responsibility of every employee, and is achieved by teamwork and a process of continuous improvement.


Quality Approach
We believe that these quality values must be communicated and understood throughout every level of the organization. Our approach to implementing these values is one of encouragement, education, training and teamwork. This philosophy is put into action for all activities involving sales, production, engineering, purchasing, manufacturing, testing and documentation. Our management of quality starts with the selection of suppliers who provide products with a consistent high quality. All of our processes are controlled to allow optimal performance and thorough verification. All employees have the responsibility and authority to timely stop any process which may infringe on our quality objectives. This ensures that our products and services are delivered on-time and defect free. Our employees are a most valuable asset and their expertise ensures repeatable high-quality results, for all parts, at all facilities. Combined with a concurrent use of process and technology, we are able to achieve a quality standard which exceeds our Customers expectations.
Quality Values & Objectives
We define Quality as the value added to our product which repetitively meets or exceeds our customer's requirements. Value relates specifically to the product details: built to specification, defect-free, on-time shipping, product traceability and invoiced at the contracted price.

These values translate into objectives which are achieved on a consistent basis:

  • Customer satisfaction
  • Top-down Quality Leadership
  • Zero Defects
  • Continuous product improvement
  • Innovative Design